Why my photos aren't backing up in Google Photos?

    Computers & Internet

    Updated : Wednesday, 24 July, 2019

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    icon Alexis Wright . follow

    Updated: 24-Jul-2019

    Google photos are not backing up

    If your photos and videos do not sync with your Google account, verify your backup status: - 

    Check your backup status

    1. On your Android, iphone or tablet, open the Google Photos application.
    2. On top:
    • If you see a number: it means that there are still many photos that have not been backed up.
    • The backup is complete: if you see Upload full Backup complete.
    • "Waiting for connection": Change your settings or connect to a Wi-Fi or mobile network.
    • Backup is disabled: if you see Backup and synchronization is disabled Backup and synchronization are disabled. Touch to activate the backup.
    • "A photo or video was omitted": a photo or video is not being uploaded because it does not meet our requirements:
    • The photos cannot exceed 75MB or 100 megapixels
    • The videos cannot exceed 10GB

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