What is HP Battery Recall Program?
Computers & Internet
456 Views

How to check if your HP laptop battery is recalled, HP laptop battery recall: How to check whether your laptop is affected

Answers 1
Admin

28-Jan-2019

HP Battery Replace Program

HP is expanding its battery recall program to include more notebook models.

hp battery recall program

After discovering that consumer safety may be caused by overheating of the battery, the company has taken steps to eliminate potential hazards. The extension covers several new models, including the HP Probook 64x G2. Like last year’s recall, HP said the issue only affected 0.1% of the global sales of laptops in the past few years and stemmed from manufacturers’ mistakes.

The recalled models include:

HP ProBook (64x G2 and G3, 65x G2 and G3)

HP ProBook 4xx G4 (430, 440, 450, 455, and 470)

HP x360 310 G2

HP ENVY m6

HP mt20

HP mt 21

HP mt 31

HP Pavilion x360

HP 11 laptop

HP ZBook (17 G3, 17 G4, Studio G3)

HP requires users to visit the site and download its battery verification tool. The installation test will diagnose the battery of the laptop. If everything is fine, then you can rest assured that you can use it normally. If not, the software will initiate Safe Mode and begin the process of safely draining the battery. Because some cells are difficult to replace, HP will replace the failed part by replacing the battery.

No one can guarantee that no mistakes will be made. Laptop Companies like HP and Lenovo can take a proactive approach to user safety and quality control. There is no danger of a hidden danger to the hidden faults of some components.

0 Likes

Start building your
knowledge base today

Fewer repetitive questions for you and faster answers for your team.
We guarantee you’ll be hooked.


footer logo

Welcome to our question and answer website, where knowledge thrives and curiosity reigns supreme.