How to Troubleshoot Gmail SMTP settings when not working?
Computers & Internet
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Is there any method to troubleshoot Gmail SMTP settings not working problems?

Answers 1
Helen Garner

10-Feb-2020

Troubleshooting Tips: Gmail SMTP settings not working

To explain SMTP in brief, we need to know all the activities that we do have to function under or in guidelines to a certain protocol. So does your networking activity. Hence, SMTP, which represents, Simple Mail Transfer Protocol, is the protocol based on which your networking activity functions and most of us are not aware of it as we do not have to manage to install or even think about these protocols. That is because these are, by default, built-in to the networking software of our computers.

And the best part, in case if you are a Gmail user then it will great for you to know that Gmail also offers a free SMTP server? So today we shall take you on a quick know-how tour on how to Gmail SMTP setup and how to troubleshoot the Gmail SMPT settings in case if it is not working as it is supposed to. For configuring SMPT in your Gmail, first of all, you need to get your Gmail SMTP credentials. For this, you can simply follow the steps below.

Setting up Gmail SMPT Settings

  • Log in to your Google Account and click on the “Next” button
  • Once logged in, create an “App Password” by visiting the Google App Passwords page. this is very critical and a mandatory step in setting up you Google SMPT settings
  • For this step, you need to log in to your servers platform. If you do not have one then you can always download the most used or reliable ones from the web
  • Once logged in to the servers’ platform, click on ng “Servers” tab and simply select your target server
  • Click on the SMPT option from the menu bar
  • Now, click on this drop-down box, which prompts you to “Select SMTP”, and choose the option that says “Your Own SMTP”
  • Once done with the above, further, you will see a few fields that will be visible after you choose the ''Your Own SMP'' option.

From the various options shown, choose “Other” and it will prompt you to choose your email gateway provider and follow the procedure below systematically.

  1. Enter smtp.gmail.com as your host.
  2. Input 465 (SSL) or 587 (TLS) as your SMTP port. Postfix (mail transfer agent) on the server prefers STARTTLS (port submission/587) over port 465. Hence, it is recommended that you use port 587.
  3. Enter your Gmail account (e.g., myname2468@gmail.com) in the username field.
  4. Enter your App password in the password field.
  5. Click on the “Save” button and you are done with your Gmail SMPT set up..!!

How to Troubleshoot Gmail SMTP settings when not working?

If the Gmail SMTP settings have been done in the correct manner, then the SMTP will work as desired. SMTP not working is a problem that you may face very rarely. This can be easily checked and resolved by a simple e-mail verification process. You can gain access to this option in the SMTP settings option box.

Once into it, you will see an option that says “Send Test Mail”. Click on this option, and you will immediately receive an email in your Gmail Account which means there is nothing wrong with your Gmail SMTP settings or set up. In case, if you do not receive the test email, then you can reset your Gmail SMTP set again by following the methods mentioned above.

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