How to fix hp office jet not printing or not working issues?
Computers & Internet
189 Views

Why is my Hp Officejet printer not responding or printing?

Answers 1
Liane Moriarty

11-Sep-2019

 

Working in a business environment allows an individual to accompany the work with a fresh mind. If you have a printer in your house then it’s just to keep it secure whenever in use or not in use. A business can have a number of tasks to accomplish but a printer can make it easy by resolving half of the work you face.

On the off chance if your HP office jet printer stops working for no reason or else you are driving it safely and suddenly it prints blank. Now what? You will start fixing the printer by your own which can create more disturbances in it. Therefore, HP office jet printers often fight with certain issues like,

1.   Fighting with Ghost jams

2.   Printer driver is not working

3.   High amount of loaded queue

4.   Wifi connection

5.   Not able to print from a mobile phone.

6.   Cartridge is not responding

7.   Inkjet is finished

 

 This cannot be left as it is, because our main motive is to serve you the best outcome in regards with HP office jet printer. Let’s elaborate it in detail for further progress,

Fighting with Ghost jams

Ghost jam occurs due to some incorrect attachment of papers. The time you start printing the page, it shows like the words or letters or else the images print blur is not perfectly visible. Helping you out from this stress, follow the salient points,

Check the duplexer surrounded with the mechanical parts inside the printer and ensures that they are working perfectly.

Check in case your papers are aligned properly.

Printer Driver is not working

1.       Turn off your printer completely and unplug it from the power source.

2.      Make sure you have saved the documents you are planning to print further. When you drain your queue, all print jobs that haven’t saved will be erased.

3.      Now open Windows Services by finding “Services” in your search toolbar or tapping the Windows button on your keyboard.

4.      While scrolling down your list of Services, you’ll see one called the “Print Spooler.” Right hit on the Print Spooler option and look for the options. “STOP” will halt any stuck print you have selected in the queue.

5.      Once you’ve examined all print jobs using the spooler, use the Windows Explorer browser to search: C:\Windows\System32\Spool\PRINTERS

6.      Remove all existing files in your queue and shut down your system unit from Windows.

7.      Turn on the HP printer using the power button, then turn on the computer again.

8.     Print your document. If it works, you are all set!

Check your wifi connectivity

Is your printer connected to the internet? Did you check that you have strong internet connectivity? If yes then what is the matter that you are losing the access with the HP office jet printer. You need to configure that the LAN or the Wifi connected is having the internet connection. Check if the server is plugging in perfectly. If anyone of these creates issue then try to troubleshoot it in a different way. Also, check the router connected with correct wires.

Unable to Print from the mobile phone

It happens that when you try to print any document via phone, it usually stops. Why? It’s just because your phone is not updated or else the application from which you need to print is not updated. There can be some more issues like the document contains virus or is corrupted with a junk folder.

Cartridge is not responding

It is commonly found that cartridge is not working. To remove this default double click to ensure you removed protective seals. New cartridges sealed at the ink nozzle to prevent the ink inside them from drying out. For some brands, a piece of tape with a tab will create this seal, for others, it’s a plastic piece. If you try to install a new cartridge into your printer without removing the seal, it may register the cartridge as installed but not allow ink to flow.

This is the way to examine the issues and solve them whenever your HP office jet printer.

 

0 Likes

Start building your
knowledge base today

Fewer repetitive questions for you and faster answers for your team.
We guarantee you’ll be hooked.


footer logo

Welcome to our question and answer website, where knowledge thrives and curiosity reigns supreme.