How to find missing photos & videos on Google Photos?
Updated : Wednesday, 24 July, 2019
Updated: 24-Jul-2019
If you are missing photos or videos, check your trash or file.
Learn when items are permanently deleted
If a deleted photo or video is not in the trash, you cannot restore it. You will not be able to restore a photo if: -
Check your file
If your missing item is archived, you can unarchive it to appear in your Google Photos library.
Learn how to check your archive and unarchive items.
Your missing photo or video may not be backed up in Google Photos. Your backup settings are important to know how and when Google Photos backs up your items.
Review backup settings
Backup and synchronization: make sure that the option "Backup and synchronization" is activated.
Backup account: Be sure to backup your photos and videos to the correct Google account.
Make a backup copy of the device folders: if you want to see photos and videos of other applications or devices in your Google Photos library, be sure to activate the available folders of the device.
When to back up: make sure you know when Google Photos backs up your photos and videos. You can choose to make a backup of the elements on the mobile data.
Tip: If you use an iPhone or iPad, do not leave the Google Photos application while backing up the items.
Note: These steps are available if you use Google Photos on an Android phone or tablet.
If you are missing photos or videos from other applications or devices, check your device's folders.
If you want items in your device's folder to appear in your Google Photos library, you can make a backup automatically.
Important Note: If you delete an item from your device without backing up the folders on your device, the item will not appear in Google Photos.
To avoid missing photos or videos in the future, be sure to: -
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