As we are rapidly accessing social platforms password protection is a must requisite factor. A non-discoverable, hardest to decrypt password is necessary to ensure your authenticity and integrity.  But what if you are willing to reset password but you aren’t able?

Yes, my answer is going to deal about how to troubleshoot “AOL account won’t let reset password” issue. So I hope this happens to be a one-stop solution for you.

Why AOL does not allow reset password?

If AOL doesn’t allow password reset it simply implies following reasons

1.    It may be possible that recovery options are not available. You must look back to your recovery options functionality.

2.   While changing the password if you are not able to answer the recovery questions correctly it indicates hacking or any unusual intrusion. That’s why you are not able to reset the password.

3.   Browser problem may also restrict you for a password reset. Then try to reset the password using the incognito (private) window.

4.      You have sent spam content in the mail to anyone this can also be a reason.

5.      If you have logged-in your AOL account with multiple devices.

6.      Your credit card details may be stolen.

Solution

1.      First, log in to your AOL account and then in the settings tab, select “Logout from all devices” option. So if have logged in with other multiple devices you will be logged out.

2.     Second, make sure you are not sending any spam mail content to another user. If have done so contact with Email Desktop Gold Support to get rid of this.

3.     Last contact your bank and make sure that your credit card has been utilized without your prior consent. If it’s affirmative block your card and contact support service team immediately.

4.      You can even reach AOL customer support officials to alter the attached credit card with your account.

Once this issue gets fixed you can change your AOL password following the steps given below.

Reset AOL password using phone number

1.       Visit AOL webmail website in your browser.

2.      Tap on login/join tab, click on trouble sign in.

3.      You will be redirected to AOL mail reset password page.

4.      Enter your email address and tap continue.

5.      You will receive a prompt to get verification code on your phone.

6.      Enter the verification code in the respective field and click on continue.

7.      Reset your AOL mail password following the instructions.

8.     Once your password has been reset, log in your AOL account.

Reset AOL password using an email address

1.       Visit AOL mail sign-in helper page.

2.      Enter your email address in the respective field and tap on continue.

3.      Now on send verification screen click on yes! I have access to this email.

4.      Enter your code and click either on verify or continue tab.

5.      Then you will get password reset screen, follow the on-screen instructions and change your password.